Shipping And Delivery Policy

Version: 1.0 Last updated: January 12, 2026

At developernocode.net (operated by VOLANEZ LIMITED), all our products and services are 100% digital. We do not ship physical goods, and no physical address is required for delivery.

This policy outlines how, when, and where our digital goods (courses) and professional services (developer projects) are delivered to you.

1. COMPANY INFORMATION

Company Name: VOLANEZ LIMITED
Business Registration Number: 79181447
Date of Incorporation: 17-Nov-2025
Company Type: Private company limited by shares
Registered Address: LEVEL 33, ADMIRALTY CENTRE TOWER 1, 18 HARCOURT ROAD, ADMIRALTY HONG KONG, HONG KONG
Customer Service Email:contact@developernocode.net
Phone: +37378860661

2. NATURE OF OUR PRODUCTS

We provide two distinct categories of digital offerings:

  1. Educational Products: Online courses, pre-recorded video training, templates, and access to our Learning Management System (LMS).
  2. Developer Services (Agency): Professional technical services such as building mobile apps, CRM systems, websites, and automation workflows.

Since all offerings are intangible, no physical shipping or postal delivery is involved.

3. DELIVERY METHODS

3.1 For Educational Products (Courses) Delivery is automated. After successful payment, you will receive access via:

  • Email: A welcome email containing your login credentials and access links.
  • Direct Access: Immediate redirection to the course dashboard or download page upon checkout completion.

3.2 For Developer Services Delivery is manual and interactive. Deliverables are provided via:

  • Digital Handover: Transfer of ownership of code, accounts, or platforms (e.g., Bubble, Make, Webflow).
  • Communication Channels: Email, Slack, or our project management portal.
  • Live Deployment: Publishing the requested software/website to the live web environment.

4. DELIVERY TIMEFRAMES

4.1 Instant Delivery (Courses & Templates)

  • Timeframe: Immediately upon payment confirmation (typically within 5–15 minutes).
  • System: You will receive an automated email with access details.

4.2 Project-Based Delivery (Developer Services)

  • Kick-off: We will acknowledge your payment and initiate the onboarding process within 24 business hours.
  • Timeline: The specific delivery date for your project will be outlined in your Service Agreement or Statement of Work (SOW).
  • Typical Duration: Small tasks may take 3–5 business days; complex development projects may take 2–8 weeks depending on the scope agreed upon before payment.

5. NON-RECEIPT OF DIGITAL GOODS

If you have not received your access link or project confirmation within the expected timeframe:

  1. Check Spam: Please check your Spam, Junk, or Promotions folder.
  2. Verify Email: Ensure the email address entered at checkout was correct.
  3. Contact Us: Email contact@developernocode.net. We resolve delivery issues with high priority and will restore your access immediately free of charge.

6. DELAYS AND PAYMENT CHECKS

While delivery is usually instant for courses, delays may occur due to:

  • Security Reviews: To prevent fraud, our payment processor (Airwallex/Stripe) may occasionally flag a transaction for review. Delivery will occur immediately once the payment is cleared.
  • Technical Maintenance: Scheduled maintenance of our learning platform.

If a significant delay occurs, we will notify you via the email address provided at checkout.

7. PROOF OF DELIVERY

For the purpose of dispute resolution, “Delivery” is considered complete when:

  • Courses: Our system logs show that the “Welcome Email” was sent or that the user has successfully logged into the platform.
  • Services: The final project files have been sent via email, or the software has been deployed to the client’s server/account as agreed.

8. GEOGRAPHIC AVAILABILITY

  • Global Access: Our digital products are available to customers worldwide.
  • Restrictions: We strictly adhere to international trade laws. We do not sell to individuals or entities located in sanctioned jurisdictions or where digital services are prohibited by law.

9. CONTACT FOR DELIVERY ISSUES

If you experience any issues with accessing your purchase, please contact us.

VOLANEZ LIMITED Email: contact@developernocode.net
Phone: +37378860661
Address: LEVEL 33, ADMIRALTY CENTRE TOWER 1, 18 HARCOURT ROAD, ADMIRALTY HONG KONG, HONG KONG

We aim to respond to all delivery-related inquiries within 24 hours.