Privacy Policy

Last Updated: January 12, 2026

1. INTRODUCTION

VOLANEZ LIMITED (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. We operate globally from Hong Kong, but we deeply respect and adhere to international privacy standards, including the General Data Protection Regulation (GDPR) for our European users.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit developernocode.net(the “Website”), purchase our educational courses, or hire us for professional developer services.

DATA CONTROLLER:

  • Legal Entity: VOLANEZ LIMITED
  • Registration No.: 79181447
  • Address: LEVEL 33, ADMIRALTY CENTRE TOWER 1, 18 HARCOURT ROAD, ADMIRALTY HONG KONG, HONG KONG
  • Contact: contact@developernocode.net

2. INFORMATION WE COLLECT

We collect information to provide our services efficiently and comply with legal obligations.

2.1 Information You Provide to Us

  • Account & Billing Data: Name, email address, phone number, billing address, and VAT number (if applicable) when you purchase a course or service.
  • Student Data: Progress in courses, quiz results, and certification status.
  • Client Project Data (Developer Services): If you hire us for services, we may collect technical specifications, access credentials to your systems (securely shared), and business requirements necessary to fulfill the project.
  • Support Communications: Any emails or messages sent to our support team.

2.2 Information Collected Automatically

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the platform, and referring websites.

2.3 Payment Information We do not store your full credit card number or bank account details on our servers. Payments are processed securely by third-party providers (Airwallex, Stripe, Payssion), who process your data under their own strict privacy policies.

3. HOW WE USE YOUR INFORMATION

We use your data for the following specific purposes:

  1. Service Delivery: To provide access to courses, issue certificates, or deliver the custom software/websites you hired us to build.
  2. Transaction Processing: To process payments, issue invoices, and handle refunds under our 30-Day Policy.
  3. Communication: To send login details, project updates, technical support responses, and important legal notices.
  4. Security & Fraud Prevention: To detect and prevent fraudulent transactions (protecting both you and us).
  5. Compliance: To fulfill tax obligations and maintain financial records.

4. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Performance of a Contract: We need your data to deliver the course or developer service you purchased.
  • Legal Obligation: We are required by law to keep records of transactions for tax and accounting purposes.
  • Legitimate Interest: To protect our platform from fraud and ensure security.
  • Consent: Where you have explicitly agreed (e.g., subscribing to a newsletter). You may withdraw this consent at any time.

5. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal data. We only share data with trusted third parties necessary to operate our business:

  • Payment Processors: Airwallex, Stripe, Payssion (to process payments).
  • Hosting & Infrastructure: Providers who host our website and learning platform.
  • Professional Advisers: Accountants or legal advisors for compliance purposes.
  • Legal Authorities: If required by law or a valid court order.

6. INTERNATIONAL DATA TRANSFERS

Important Note for EU Users: VOLANEZ LIMITED is incorporated in Hong Kong. Therefore, your data will be transferred to and processed in Hong Kong. By using our services, you acknowledge this transfer. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable laws, regardless of where it is processed. We minimize the data collected to what is strictly necessary for the performance of our contract with you.

7. DATA RETENTION

We retain your personal data only as long as necessary:

  • Account Data: Maintained as long as your account is active so you can access your courses.
  • Transaction Records: Retained for 7 years to comply with tax and accounting laws in Hong Kong and relevant jurisdictions.
  • Client Project Data: Retained only for the duration of the project and a warranty period thereafter, after which it is securely archived or deleted.

8. YOUR RIGHTS (GDPR & GLOBAL)

Regardless of your location, we respect your privacy rights. You have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request that we correct inaccurate or incomplete data.
  3. Deletion (“Right to be Forgotten”): Request deletion of your personal data (subject to legal retention requirements like tax laws).
  4. Portability: Request your data in a structured, machine-readable format.
  5. Objection: Object to the processing of your data for direct marketing.

To exercise any of these rights, please email us at contact@developernocode.net. We will respond to your request within 30 days.

9. SECURITY

We implement industry-standard security measures, including SSL encryption for our website and secure access controls for our internal systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. COOKIES

We use cookies to keep you logged in and to analyze site traffic. You can control or disable cookies through your browser settings, though this may affect your ability to access course materials.

11. CONTACT US

If you have questions about this Privacy Policy or how we handle your data, please contact us:

VOLANEZ LIMITED

  • Email: contact@developernocode.net
  • Phone: +37378860661
  • Mailing Address: LEVEL 33, ADMIRALTY CENTRE TOWER 1, 18 HARCOURT ROAD, ADMIRALTY HONG KONG, HONG KONG